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YouTube not working on cellular data.
Posted on 4/7/25 at 8:32 am
Posted on 4/7/25 at 8:32 am
Samsung Galaxy S22+ with T-Mobile. Works fine on WiFi. Cellular data is working fine. Can get to any website and speed tests are running at 500mbs. I've tried uninstalling YouTube, reinstalling, clearing data/cache, restarting phone with no results.
2
Posted on 4/7/25 at 8:56 am to Jenious
have you tried accessing in a browser when on cell data?
Posted on 4/7/25 at 9:58 am to notsince98
quote:
have you tried accessing in a browser when on cell data?
Just tried, doens't work. It's also not a phone issue because I connected a spare phone via hotspot and it doesn't work on that phone either.
Posted on 4/7/25 at 10:11 am to Jenious
sounds like a DNS issue.
Posted on 4/7/25 at 10:21 am to Jenious
All carriers mess with YouTube streaming. Go to your carrier settings and see if they let you change streaming options.
Posted on 4/7/25 at 1:20 pm to notsince98
quote:
sounds like a DNS issue
Might be it. I tried using my VPN and YouTube works via cellular with VPN turned on.
Posted on 4/7/25 at 6:22 pm to Jenious
Update: Works now. Chatted online with a customer service representative that only asked me to restart the phone, which I had already tried numerous times throughout the day so I didn't even attempt it. After I disabled the chat, it miraculously works now.
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