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Windows 10 - wifi options missing

Posted on 7/5/21 at 7:49 pm
Posted by Giantkiller
the internet.
Member since Sep 2007
23372 posts
Posted on 7/5/21 at 7:49 pm
We got some new pc's at work so I took my old machine home. After starting it up, there's no option for wifi connections. Only ethernet. Going to device manager and clicking network adapter shows no wifi anything. Just an ethernet connection and about 9 types of WAN Miniport connections.

Some googling said to go to view and select 'show hidden devices' which revealed one more thing in the list... Microsoft Kernel Debug Network Adapter. This machine was connected to our office network via wifi so not being able to see the wifi adapter now makes no sense...

Any of you Microsoft gurus know anything?
Posted by lockthevaught
Member since Jan 2013
2598 posts
Posted on 7/5/21 at 8:28 pm to
Go to your PC manufacturers website. Try downloading most up to date wireless adapter driver and install. If that doesn't work try loading a Linux distro from USB and see if wifi is working or not. If neither works you most likely have a bad wireless network adapter.

Also did you only connect it via Ethernet at your work or did you connect to wireless? Many business grade desktops don't have wireless network adapter installed.
This post was edited on 7/5/21 at 8:31 pm
Posted by KTShoe
Baton Rouge
Member since Dec 2020
519 posts
Posted on 7/5/21 at 9:13 pm to
Had a similar problem with Lenovo yoga, had to update chipset and bios.
Posted by Inadvertent Whistle
Atlanta, GA
Member since Nov 2015
4960 posts
Posted on 7/5/21 at 11:06 pm to
Also check and see if your laptop has a physical switch for Wifi. You don't see it that often anymore but it might be a feature on yours.
Posted by WonderWartHawg
Member since Dec 2010
10684 posts
Posted on 7/6/21 at 9:31 am to
Worst comes to worst, you should be able to plug in a USB wifi adapter. Not expensive.
Posted by Giantkiller
the internet.
Member since Sep 2007
23372 posts
Posted on 7/6/21 at 12:06 pm to
So I had an old netgear wifi extender I plugged in the wall and ran ethernet to it. Everything is gravy now. Not sure why it hasn't found the onboard wifi adapter
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