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Spectrum Internet Upgrade - Same speeds as before

Posted on 9/24/18 at 3:30 pm
Posted by nobigdeal69
baton rouge
Member since Nov 2009
2174 posts
Posted on 9/24/18 at 3:30 pm
I just upgraded my modem, so I could take advantage of the 200/200 mpbs speeds that they are now offering. I called and activated the new modem, but I'm not getting any faster speeds. Is there something else I need to do. New modem is Netgear CM500.
This post was edited on 9/24/18 at 3:31 pm
Posted by Styxion
St. George, LA
Member since Sep 2012
1596 posts
Posted on 9/24/18 at 3:58 pm to
Check to make sure the modem doesn't have a setting to limit the speed. I had a modem that I had to log into and change the speed to a higher setting to get the faster speeds.
Posted by Simon Gruber
Member since Mar 2017
834 posts
Posted on 9/25/18 at 9:40 am to
What area are you in? I was told I’d get a letter in the mail when the new speeds were available in my area so I could upgrade my modem.
Posted by nobigdeal69
baton rouge
Member since Nov 2009
2174 posts
Posted on 9/25/18 at 9:48 am to
I’m in DFW. I received the letter.
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