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Sonos repair?

Posted on 4/9/24 at 2:07 pm
Posted by metryboy
Member since Oct 2008
697 posts
Posted on 4/9/24 at 2:07 pm
My Play:1 fell off the shelf and now won't connect to the network. Anyone know of any places that do Sonos repair?
Posted by Tempratt
Member since Oct 2013
14515 posts
Posted on 4/9/24 at 2:36 pm to
Check with the vendor. Maybe they’ll go half way with repairs.
Posted by VABuckeye
NOVA
Member since Dec 2007
37485 posts
Posted on 4/9/24 at 7:30 pm to
Play1 hasn’t been made in quite a while IIRC no vendor is going to touch that much less split repair for something that fell or is that old. Play 1 was released 11 years ago.
Posted by LemmyLives
Texas
Member since Mar 2019
9995 posts
Posted on 4/9/24 at 7:30 pm to
Use the trade in/upgrade program to get a new one. It's 15% off, and a Sonos One SL is currently $159. I can almost certainly guarantee you, there is is no way you are getting your Play:1 repaired for under $140.
Posted by metryboy
Member since Oct 2008
697 posts
Posted on 4/10/24 at 9:57 am to
Yeah, I had just about come to the same conclusion. Of course I went to buy one today and they are out of stock.
Posted by Wiseguy
Member since Mar 2020
4006 posts
Posted on 4/11/24 at 2:43 pm to
Open it up and take a look. Maybe something came unplugged internally from the fall. Maybe a simple fix. And fyi- the 15% upgrade lets you still keep and use your old speaker.
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