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Message
Portable Hard Drive won't boot - need help getting files
Posted on 12/8/18 at 7:14 pm
Posted on 12/8/18 at 7:14 pm
I have a toshiba 500gb harddrive that has a ton of files and media on it from over the years including music, movies, and other important docs amassing about 450gb. It has served as my backup for years. Now it won't seem to boot when I plug it in to my computer. I can't access the files on there and I am trying to figure out how I can get to them.
When I plug it in, it shows up under my computer but is not the typical name if would show up under in the past. If i click on that drive, windows explorer crashes. I have tried a few different file recovery software programs from the internet but they have not helped.
Any suggestions on getting it to boot? I want to replace the hard drive either way but I want to transfer my files to clean computer before doing that.
When I plug it in, it shows up under my computer but is not the typical name if would show up under in the past. If i click on that drive, windows explorer crashes. I have tried a few different file recovery software programs from the internet but they have not helped.
Any suggestions on getting it to boot? I want to replace the hard drive either way but I want to transfer my files to clean computer before doing that.
This post was edited on 12/8/18 at 7:16 pm
1
Posted on 12/8/18 at 10:26 pm to LSUSoulja08
Try sticking it in the freezer for a few days. Then try connecting to it.
It's a last ditch effort that can work on some locked up drives.
Not BS'ing. Google it if you need proof.
Good luck, it's always hard losing valuable backed up data.
It's a last ditch effort that can work on some locked up drives.
Not BS'ing. Google it if you need proof.
Good luck, it's always hard losing valuable backed up data.
Posted on 12/8/18 at 11:41 pm to umop_apisdn
I read the first line and thought “this fricking a-hole lol” but I’m seeing people do actually so this.
Just might give it a shot
Just might give it a shot
Posted on 12/8/18 at 11:54 pm to umop_apisdn
quote:
Try sticking it in the freezer for a few days. Then try connecting to it.
absolutely do not do this.
it MIGHT work. if it doesnt you have screwed any chance of getting your data back without sending it to a data recovery service (for $1000+)
instead, try the following.
a) try reading the device from a linux machine. linux looks at external devices differently than windows. a lot of times this will work without needing any special tools (like ddrescue)
b) take the hdd out of its enclosure and use a different external cradle. if the hdd itself is ok, the logic board on the existing cradle may be at fault.
if you aren't capable of doing either of those yourself, find a local computer repair shop or a techie friend. these arent complicated options. whenever we have a client have a dying drive that has not been backed up, we take the drive out of enclosure and hook it up to a linux box via sata. most of the time that works without needing to even run data recovery.
Posted on 12/9/18 at 12:09 am to LSUSoulja08
I know people enjoy clowning with quick witty trolling answers on the board, i"m one of them, but this is a legit chance to get what you need off the drive. No BS.
Good luck, when all else fails this may be your saving grace.
Good luck, when all else fails this may be your saving grace.
Posted on 12/9/18 at 12:13 am to jcole4lsu
Ive had this work once, data recovery could not do anything because it's a locked up HDD failing to work or read.
Hardware failure works weather you, I, the FBI, DoJ or any Data Recovery service tries to salvage the data.
It's a hardware failure where it Can NOT read the drive.
If a data recover software can't pull the data from the drive this is the last option, and thats a fact.
I'm disagreeing or agreeing with you, just stating a fact.
This isn't the first option by any means, it's the last ditch effort to save data that even a data recovery service or program, can recover.
Hardware failure works weather you, I, the FBI, DoJ or any Data Recovery service tries to salvage the data.
It's a hardware failure where it Can NOT read the drive.
If a data recover software can't pull the data from the drive this is the last option, and thats a fact.
I'm disagreeing or agreeing with you, just stating a fact.
This isn't the first option by any means, it's the last ditch effort to save data that even a data recovery service or program, can recover.
Posted on 12/9/18 at 12:18 am to umop_apisdn
quote:
it's the last ditch effort to save data that even a data recovery service or program, can recover.
while a data recovery program wouldn't help with a physical issue on a drive - a data recovery service (a real one, like with a clean room) absolutely will. sticking a drive in the freezer is really only a viable option when you can't afford to send it to a professional, if it doesn't work its actually likely to make the issue even worse.
Posted on 12/9/18 at 12:56 am to jcole4lsu
Crack it out of the case and put it in another one. Or use a SATA to USB adapter. Problem is probably with the circuit board and not the actual hard drive
Posted on 12/9/18 at 4:10 pm to TTB
I mean the drive is clearly working somewhat, the little light comes on and such.
Before, when I would put it in, autoplay would pull it up and the destination simply read toshiba (:D) or whatever. Now nothing happens when I put it in and the destination now reads SDXC (E:)
Im running some data recovery tool on it now and it shows that it is able to find the files, but is also saying the complete scan will take >month so idk wtf to think about that
Before, when I would put it in, autoplay would pull it up and the destination simply read toshiba (:D) or whatever. Now nothing happens when I put it in and the destination now reads SDXC (E:)
Im running some data recovery tool on it now and it shows that it is able to find the files, but is also saying the complete scan will take >month so idk wtf to think about that
This post was edited on 12/9/18 at 4:12 pm
Posted on 12/10/18 at 11:23 am to jcole4lsu
quote:
try reading the device from a linux machine.
I second this. Create a live boot usb with Ubuntu or whatever distro you want to use, and see if it can read the drive.
Posted on 12/11/18 at 11:50 am to LSUSoulja08
quote:
Im running some data recovery tool on it now and it shows that it is able to find the files, but is also saying the complete scan will take >month so idk wtf to think about that
EaseUS is a very good program. I had the same thing happen to me (but with a much smaller HDD) and it pulled up everything I had.
Posted on 12/11/18 at 3:37 pm to TTB
quote:
Problem is probably with the circuit board and not the actual hard drive
Yep, 9 out of 10 times it's not the actual drive in my experience. Control board or power supply.
Posted on 12/11/18 at 4:06 pm to idlewatcher
Have used this at work too and found it to be a life saver. Had a failing drive that I couldn't clone and ended up being able to use EaseUS to access all the data and save it to a new drive...it wasn't perfect, but it was about as close as we could get given the circumstances.
Posted on 12/11/18 at 6:03 pm to umop_apisdn
quote:
Good luck, it's always hard losing valuable backed up data.
In a effort to save other people a lot of grief I have to say that simply having data on a different physical drive in the same physical location as the host drive is not backing up data. The house could burn down, the equipment could be stolen, or as in this case the hardware could fail. If the data is valuable it needs to be backed up off site using one of the several available cloud type services that charge a minimal fee.
Posted on 12/11/18 at 6:39 pm to EA6B
Agree. Also, a standard small safe deposit box can hold four bare 3.5” hard drives with room to spare.
Posted on 12/13/18 at 10:06 am to Spock's Eyebrow
To add to that, make sure you can actually use your backups, particularly in the cloud. I have a 60 GB file that exceeds OneDrive's 50 GB limit, despite my having 1 TB of storage and 98% of it free when I tried to upload it. So, I WinRAR'd it to break it into smaller pieces. Toward the end of my Cox cycle, with plenty of download allowance left, I decided to download it just to see that it works. I use the web client and only the web client, and I decided on Edge for the download because I'm experimenting with Firefox builds for another issue, and my first attempt in Firefox was glacially slow. I gave up in Firefox after 3 hours with over 50 GB left to go. I then tried Edge, and I noticed that the download would slow to nothing if I minimized the stupid thing. So, I left it in the foreground overnight, and I found this morning that it stalled permanently at 20 GB downloaded, with "1 sec remaining." So I've wasted 30 GB of downloads, and I still don't have my file. Fortunately, the cloud is my backup of last resort, and I've got multiple local backups, with one set stored off site.
ETA: I restarted the download in Firefox, and after almost 7 hours, it finally completed. It should have taken less than 2 hours. Now I have a 67 GB .zip file containing 2 .rar files that OneDrive helpfully and automatically created for me to double the amount of hard drive space I need to get to my files, not to mention the time it takes to extract them from the stupid .zip file I didn't ask for.
Does all cloud backup suck this hard? At least I can be happy the .rar files pass self test.
ETA 2: I just realized the irony that I had to add my .vhdx file to a two volume .rar archive because OneDrive refused to accept a file over 50 GB for upload, but on the download side, it created a single .zip file of 67 GB when I downloaded the two parts. It inconvenienced me coming and going. Jesus Harold Christ.
ETA: I restarted the download in Firefox, and after almost 7 hours, it finally completed. It should have taken less than 2 hours. Now I have a 67 GB .zip file containing 2 .rar files that OneDrive helpfully and automatically created for me to double the amount of hard drive space I need to get to my files, not to mention the time it takes to extract them from the stupid .zip file I didn't ask for.
Does all cloud backup suck this hard? At least I can be happy the .rar files pass self test.
ETA 2: I just realized the irony that I had to add my .vhdx file to a two volume .rar archive because OneDrive refused to accept a file over 50 GB for upload, but on the download side, it created a single .zip file of 67 GB when I downloaded the two parts. It inconvenienced me coming and going. Jesus Harold Christ.
This post was edited on 12/13/18 at 5:00 pm
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