quote:
[The Comcast customer service representative] logged into our account and listened to my questions but said he did not have any detail about usage other than the totals. He noted that after we unplugged the Roku our usage has dropped to next to nothing and said that obviously Roku was the problem. He said they had a few instances of Roku and Netflix continuing to broadcast after you stopped watching, changed to a different input or even turned off the TV. He recommended that we unplug the Roku after each use.

thanks comcast! i <3 you

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Posted by colorchangintiger

Dan Carlin

Member since Nov 2005

30979 posts

Posted on 12/18/15 at 9:33 am to CAD703X

IF YOU DON'T LIKE THE BUSINESS DECISIONS OF A FREE MARKET, GOVERNMENT GRANTED MONOPOLY YOU HATE AMERICA.

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Posted by Chillini

Member since Sep 2012

3153 posts

Posted on 12/19/15 at 7:16 am to colorchangintiger

Do you even monopoly bro?

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Posted by caboose

Nashville

Member since Nov 2015

27 posts

Posted on 12/19/15 at 8:59 am to CAD703X

Apparently you can pay a flat fee to have the data caps removed, but I have never been able to do it. When I ask for it they just say "No, we don't offer that." My coworker swears he has it.

I'm pretty sure they see how much I go over and just count their $$$$$ without offering me the flat fee.

I can't wait for Google Fiber to finish their buildout here.

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Posted by stat19

Member since Feb 2011

29350 posts

Posted on 12/20/15 at 7:36 am to caboose

quote:
Apparently you can pay a flat fee to have the data caps removed

That requires a business account. The catch is the tv packages are very limited and more expensive for business versus residential. The way around that is Comcast internet - satellite tv.

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