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NORTON trying to auto renew again.

Posted on 4/19/21 at 9:52 am
Posted by ItzMe1972
Member since Dec 2013
11414 posts
Posted on 4/19/21 at 9:52 am
I hate these SOBs. They were able to find my new credit card number and would renew automatically.

They are almost impossible to turn off. I have had not had them for a couple of years now.

But they're still sending emails for me to update billing information.
Posted by gobuxgo5
Member since Nov 2012
10117 posts
Posted on 4/19/21 at 9:58 am to

“To cancel, Sign in to your account and visit the My Subscriptions tab to manage your renewal settings.”

Posted by ItzMe1972
Member since Dec 2013
11414 posts
Posted on 4/19/21 at 10:29 am to
I spent half an hour on the phone trying to cancel. They would NOT do it until a manger called me back. Which never happened.
Posted by Inadvertent Whistle
Atlanta, GA
Member since Nov 2015
4959 posts
Posted on 4/20/21 at 10:23 am to
Man. I remember when Symantic was a great company way back in the day.
Posted by BruslyTiger
Waiting on 420...
Member since Oct 2003
4717 posts
Posted on 4/21/21 at 6:51 am to
I don't remember Symantec bring a great company and I worked for them years back when they acquired the company that I was working. They had to because they were being sued because of code theft.

I do remember Norton being a great company, especially before Symantec bought them.
Posted by Inadvertent Whistle
Atlanta, GA
Member since Nov 2015
4959 posts
Posted on 4/22/21 at 7:45 am to
I'll go with that. I thought it was Symantec the whole time. I remember using Norton products way back in the MS DOS days.
Posted by hashtag
Comfy, AF
Member since Aug 2005
30189 posts
Posted on 4/24/21 at 2:29 pm to
Just contact your credit card company and report it as fraud. Let them fight it for you.
Posted by TigerinATL
Member since Feb 2005
62437 posts
Posted on 4/24/21 at 6:45 pm to
If you go to my.Norton.com you can login and manage your subscription. I’d don’t know if it lets you get a refund but you can turn off auto renew from there.
Posted by HubbaBubba
North of DFW, TX
Member since Oct 2010
48750 posts
Posted on 4/25/21 at 12:11 am to
I called them, told them they've been billing a dead woman for two years, turn the fricking shite off and send a goddamned refund of their last two year's charges. They cancelled immediately and returned the charges.

My mom thanked me afterwards.
Posted by AUCE05
Member since Dec 2009
43759 posts
Posted on 4/25/21 at 4:12 pm to
Cancel the CC they charge to.
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