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new Roku is creating wifi problems

Posted on 12/27/20 at 11:53 am
Posted by Brosef Stalin
Member since Dec 2011
40676 posts
Posted on 12/27/20 at 11:53 am
I got a Roku for Christmas and was able to connect it to my wifi but now my phone can't get internet on wifi. I've tried resetting the router and modem, I forgot and re added the network on my phone too. I don't use wifi for anything else. Its like I can only have one device on wifi at a time. Any solutions?
Posted by TigerinATL
Member since Feb 2005
62437 posts
Posted on 12/27/20 at 11:55 am to
Test your phone's wifi access with the Roku on and off, that will let you know if that's actually the problem. If it is it seems odd and I'd call Roku, maybe you got a bad unit that's interfering with other signals.

Another thought that comes to mind is IP addresses and your router. You might log into the router interface and see what IP addresses it's assigned your phone and Roku. If for whatever reason it gave them the same IP addresses that would cause internet access issues for sure. Make sure it's set to Dynamic IP addresses (DHCP) and you aren't using Static IP addresses.
This post was edited on 12/27/20 at 11:59 am
Posted by Brosef Stalin
Member since Dec 2011
40676 posts
Posted on 12/27/20 at 12:11 pm to
Figured out the problem. I had maximum number of connections on my router set at 3 and I was thinking that was just for wifi but its all devices. I have my desktop and Playstation hardwired into it so had to change it to 4. Everything works now.
Posted by HubbaBubba
North of DFW, TX
Member since Oct 2010
48747 posts
Posted on 12/28/20 at 12:40 pm to
quote:

I had maximum number of connections on my router set at 3
Holy shite. Three? I have, right now, 30 devices on my router showing. Just at my desk, alone, I have five devices on it.
Posted by LordSnow
Your Mom's House
Member since May 2011
5806 posts
Posted on 12/29/20 at 6:17 pm to
I have 35 wifi devices on mine....lol
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