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Started By
Message
Need help with Outlook Email Please
Posted on 2/16/21 at 12:36 pm
Posted on 2/16/21 at 12:36 pm
I use Outlook and when I delete emails from my phone it automatically downloads the same amount I’ve deleted of old emails. I currently have 6000 emails on my phone.
I have Cox and continuously open Cox email and delete a thousand or so at a time on a desktop but if I delete on my phone they just get coming back.
And no one can seek to tell me what the frick I’m doing wrong.
Any help is appreciated.
I have Cox and continuously open Cox email and delete a thousand or so at a time on a desktop but if I delete on my phone they just get coming back.
And no one can seek to tell me what the frick I’m doing wrong.
Any help is appreciated.
2
Posted on 2/16/21 at 1:06 pm to Martini
Maybe your phone is configured to use the POP3 protocol with the option to leave a copy of messages on the server. You should be using the IMAP protocol.
Posted on 2/16/21 at 1:48 pm to TAMU-93
I believe you are correct. Any idea how to change that or someone that can?
If I go into accounts then cox mail it shows host at pop.east.cox.net
then below it says advanced and it has deleted messages remove after one week.
then incoming settings it has delete from server and it is set on never.
Can I change this to "when removed from Inbox" and that would stop it?
I'm not good at this sorry.
If I go into accounts then cox mail it shows host at pop.east.cox.net
then below it says advanced and it has deleted messages remove after one week.
then incoming settings it has delete from server and it is set on never.
Can I change this to "when removed from Inbox" and that would stop it?
I'm not good at this sorry.
This post was edited on 2/16/21 at 1:55 pm
Posted on 2/16/21 at 1:57 pm to Martini
That didn't work
Posted on 2/16/21 at 3:00 pm to Martini
Cox Email Server Settings
That page describes the differences between IMAP and POP. At the bottom of the page are links for setting up Cox business or residential email. Follow the appropriate link and configure your device to use IMAP.
All your devices should be configured to use IMAP or you are going to have sync issues.
That page describes the differences between IMAP and POP. At the bottom of the page are links for setting up Cox business or residential email. Follow the appropriate link and configure your device to use IMAP.
All your devices should be configured to use IMAP or you are going to have sync issues.
This post was edited on 2/16/21 at 3:03 pm
Posted on 2/16/21 at 4:01 pm to TAMU-93
Hey thanks for that. I’ll work on it now.
Posted on 2/16/21 at 10:20 pm to Martini
Step 1. Get rid of Cox email.
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