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Started By
Message
InTune Error - There isn’t a device setup for this account yet.”
Posted on 8/28/19 at 10:41 am
Posted on 8/28/19 at 10:41 am
All,
Issue with enrolling a device into Intune. We use Apple DEP, this was an new phone upgrade for a user. once we sign in to the comp portal and the get your device managed piece begins the following error is received...
There isn’t a device setup for this account yet.”
we have wiped the phone a few times, and oddly enough, after trying to go back to the old phone, he now receives the error on that phone as well when doing a compliance check.
I verified he has the proper licensing, and his phone was working prior to setting up the new phone.
Any thoughts?
Issue with enrolling a device into Intune. We use Apple DEP, this was an new phone upgrade for a user. once we sign in to the comp portal and the get your device managed piece begins the following error is received...
There isn’t a device setup for this account yet.”
we have wiped the phone a few times, and oddly enough, after trying to go back to the old phone, he now receives the error on that phone as well when doing a compliance check.
I verified he has the proper licensing, and his phone was working prior to setting up the new phone.
Any thoughts?
2
Posted on 8/28/19 at 3:25 pm to highpockets
Did the user happen to rename the new phone the same name as the old phone?
I would also check that date/time is correct because that can mess with InTune enrollment.
I would also check that date/time is correct because that can mess with InTune enrollment.
Posted on 3/7/24 at 10:12 am to highpockets
Hi
Did you ever found a fix for the issue
Thanks
Did you ever found a fix for the issue
Thanks
Posted on 3/7/24 at 3:10 pm to Mustan
They need to teach Bots to read time and date stamps on posts. 
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