We have the Premier Internet Package (up to 150 Mbps). We usually range between 50-75 Mbps, which is plenty fast enough for us. However, for the last few weeks it has been in the 8-12 Mbps range, which is slower than what homeless people get.

Before I get on another call with these assholes, I just wanted to know if anyone else is experiencing slower than normal speeds lately.

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Posted by Upperdecker

St. George, LA

Member since Nov 2014

31802 posts

Posted on 11/6/17 at 12:11 pm to reddman

This is a common issue with Cox everywhere. They put too many people on the same node. You’ll have to get them to go split the node into two. Also you shouldn’t be settling for 50-75 out of 100. You shouldn’t be losing more than 10 from WiFi speed reduction. Tell them to fix their shite or you’re cutting them

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Posted by reddman

Member since Jul 2005

78194 posts

Posted on 11/10/17 at 8:13 am to Upperdecker

Turns out it was my router. I decided to get the Panoramic WIFI and now i'm consistently between 175-195 Mbps.

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Posted by Oenophile Brah

The Edge of Sanity

Member since Jan 2013

7562 posts

Posted on 11/10/17 at 12:59 pm to reddman

quote:
I decided to get the Panoramic WIFI and now i'm consistently between 175-195 Mbps.

Are you renting their router? I hated paying the $10/mo and ended up buying a nice router. Picked up the Arris Surfboard 1900 and haven't noticed any reduction in speed. It pays for itself in just over a year compared to renting from Cox.

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Posted by reddman

Member since Jul 2005

78194 posts

Posted on 11/13/17 at 11:12 am to Oenophile Brah

quote:
Are you renting their router?

I am. Typically I avoid monthly fees like this, but I like the fact that the modem and router are one unit, and if I ever have issues, I know exactly where it is coming from. I seem to go through routers about once every year or so for some reason, so I'm fine paying 10 bucks a month and having all issues be dealt with by Cox.

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