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Capital One New Debit/Google Wallet issues
Posted on 9/25/25 at 12:51 pm
Posted on 9/25/25 at 12:51 pm
I posted this on the O-T Lounge not realizing there was a Tech board. Please forgive me.
Capital One is sending out new debit cards because they switched to Discover. Now, I cannot link my new debit card to Google wallet for tap to pay. I have contacted Capital One and Google several times, back and forth, and they keep saying the problem is with the other.
This also happened with my business debit card a year ago and I figured it was just because it was a business debit not a checking account debit card. It also is not linked to my Google wallet. Any ideas how to fix this?
When I add the card to Google Wallet, it says I need to "finish setup". I tap finish setup, it asks to verify through Capital One Bank app, and then the bank app gets an error every time saying "Sorry, we hit a snag, please try again later".
Capital One is sending out new debit cards because they switched to Discover. Now, I cannot link my new debit card to Google wallet for tap to pay. I have contacted Capital One and Google several times, back and forth, and they keep saying the problem is with the other.
This also happened with my business debit card a year ago and I figured it was just because it was a business debit not a checking account debit card. It also is not linked to my Google wallet. Any ideas how to fix this?
When I add the card to Google Wallet, it says I need to "finish setup". I tap finish setup, it asks to verify through Capital One Bank app, and then the bank app gets an error every time saying "Sorry, we hit a snag, please try again later".
2
Posted on 9/25/25 at 1:48 pm to bippotheclown
I cant really help you but I know not all debit cards are approved for e-wallet usage. My parents have a bank where the debit card cannot be used in an e-wallet and it takes the bank enabling the option on their system. It may be completely out of your hands.
Posted on 9/25/25 at 2:46 pm to bippotheclown
Mine worked easily. Maybe try clearing the cache in your app.
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