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AV Pros: Would you ever sell hardware without installing it?

Posted on 9/10/19 at 9:38 pm
Posted by Hopeful Doc
Member since Sep 2010
14942 posts
Posted on 9/10/19 at 9:38 pm
The Harmony Pro 2400 has just been announced/released. I would heavily consider this to clean up my cabinet- I currently use a Harmony Hub (requires power) into an IR distributor box (additional power cable).
This would allow me to use an ethernet cord for PoE and remove the distributor box entirely since it has 6x 3.5mm outs.

The link indicates that the hub is user configurable still. Of course, I'll plan on waiting a few months and read review. But here's the question:

On a piece of hardware like this (assuming after release/adoption/distribution we find out it runs on the same, old harmony hub software and the user can add/delete devices, activities, scenes at will), would you consider selling directly to a consumer (expecting to pay a markup/premium, of course) who expects no support, or would you only offer it for a custom install? Would it be an insult to a dealer/installer to ask for a price for the product only or is that not really an option you would tend to offer?
This post was edited on 9/10/19 at 9:47 pm
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 9/10/19 at 9:47 pm to
quote:

would you consider selling directly to a consumer (expecting to pay a markup/premium, of course) who expects no support, or would you only offer it for a custom install?


Would depend on the consumer

quote:

Would it be an insult to a dealer/installer to ask for a price for the product only or if that is an option?


Depends on the consumer and product. Someone like you and a Harmony product ?

Meant to say it wouldn’t be an insult
This post was edited on 9/11/19 at 5:16 am
Posted by Marco Esquandolas
Member since Jul 2013
11423 posts
Posted on 9/10/19 at 11:03 pm to
TigerWise...do you program Control4 remotes?
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12079 posts
Posted on 9/11/19 at 3:28 am to
quote:

Would it be an insult to a dealer/installer to ask for a price for the product
According to dowelectronics (dot) com, the MSRP is $549.99.

Unless I’m mistaken, that’s a $200 cost above the most expensive consumer product package that uses the exact same remote. Up to you if that hub worth it.

You can almost always find “pro only” stuff online from a seller - either one who will just sell directly to a consumer, or one who won’t check to see if you’re licensed/approved by the manufacturer. Hit up Reddit; I’ve found a link or two through there.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 9/11/19 at 5:13 am to
I do not but know many C4 dealers.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 9/11/19 at 5:14 am to
quote:

Unless I’m mistaken, that’s a $200 cost above the most expensive consumer product package that uses the exact same remote. Up to you if that hub worth it.


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