Audio Delay from TV to Ceiling

Had A/V company install a bunch of stuff during my build. I finally got around to do some testing today and noticed there is a audio delay from the tv (samsung frame) to the ceiling speakers. All of the wires run about 25ft to the media closet and up to the speakers. They used one of the cat6 wires as an audio balun to the receiver. Before I call them up, is there a quick fix or should I expect the worse? I would like to have football games with audio from the speakers.