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Started By
Message
re: 1st World Problem of the Day - Customer Service
Posted on 9/5/25 at 1:11 pm to wareaglepete
Posted on 9/5/25 at 1:11 pm to wareaglepete
quote:
I ordered two output jacks for two of my basses last night.
Quarter inch jacks for a bass... Try getting parts to replace the MIDI ports in a synthesizer sometime! I'm probably gonna have to ship a whole Korg 01W/fd off to have the MIDI ports repaired because of one bent pin and one broken pin.
0
Posted on 9/5/25 at 1:22 pm to Croozin2
quote:
My Sweetwater rep has always been awesome. Checks in right after the order and then again after it's received. Maybe you got a noob but, typically, Sweetwater is on their game.
I can't stand it.
Why do I need to be checked on right after an order?
I just placed the order. I ordered exactly what I wanted and needed.
I do love the candy though.
Posted on 9/5/25 at 1:57 pm to wareaglepete
quote:
dadgum, I got no time for this.
Did he have a foreign accent?
If not, consider it a win for America.
Posted on 9/5/25 at 2:00 pm to The Torch
quote:
can barely speak English.
Not to worry.
A year from now that will be handled by an AI bot that is tailored to appeal to your aural preferences.
The bot will convince you that you have been well served even if it can't solve your problem.
Posted on 9/5/25 at 2:02 pm to wareaglepete
quote:
I'll ask about a piece of gear and after a terribly long pause, he'll say, well, I'm not sure I know about that one or if we have that (it's on their site). Then another long pause.
That sounds like an AI large language model that hasn't been properly trained or has a restricted knowledge base.
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