re: 1000 Gallon Underground Propane Tank

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They have many problems most of which are of their own creation. Like many other companies, though, they have embraced the "pandemic" excuse for the state of their company.

Amerigas has been buying up smaller propane companies for the past several years. They consolidated many and closed others. They have drastically downsized their customer service and have pretty much done completely away with in-person offices (which is terrible in the propane business being that they deal with a bunch of old folks who prefer coming into the office to pay and resolve problems).

Amerigas laid off or outright fired thousands of customer service people and bookkeepers. They've turned their operation into something like the "AT&T model". They do not value residential customers and have worked to decrease the number of residential customers they carry. They have refused to hire competent service techs who do installs and such. It isn't a Covid thing.....that was going on a couple years before then. People don't want to work for them because they are a shite company top to bottom. They are a nightmare to deal with if anything are all goes wrong.

I had family who worked for them and I watched them not just go to complete shite, but drag down other good companies with them.

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Upstate SC. Record snow.

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