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Company threatening to report to credit bureau for returned item
Posted on 3/23/20 at 4:24 pm
Posted on 3/23/20 at 4:24 pm
I got a pair of waders as a gift last year that got a hole in them. I worked with the company to exchange them out under the lifetime warranty. They quit making the model I had, but offered an upgrade under warranty at no cost. They mailed the waders to me and there was nothing else.
Four months later I get a letter in the mail saying I owe them $190 or else they will report it to the credit bureaus.
Is there even a way for them to do this? I don't have an account with them, and I don't even have a card on file with them.
Four months later I get a letter in the mail saying I owe them $190 or else they will report it to the credit bureaus.
Is there even a way for them to do this? I don't have an account with them, and I don't even have a card on file with them.
Posted on 3/23/20 at 4:31 pm to Pintail
Get it cleaned up with them in writing. Send them a letter reciting the facts. Then call them to be sure they got the letter and see if it can get handled on the phone.
Even though you don't have a card on file, they have your name and address to file to Credit Bureau.
Even though you don't have a card on file, they have your name and address to file to Credit Bureau.
Posted on 3/23/20 at 4:56 pm to Pintail
Unless they have your Social Security number, it cannot be put on your credit report.
Posted on 3/23/20 at 6:05 pm to Pintail
How are they going to add to your credit report without an SSN?
They might send a collector after you.
Were you supposed to ship the broken ones back to them?
They might send a collector after you.
Were you supposed to ship the broken ones back to them?
Posted on 3/23/20 at 6:27 pm to TigerMuskyFanMinneso
I would ask them to put that in writing then take them to court for making threatening accusations and attempting to extort money from you. Certainly they are breaking some laws.
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