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Message
UPDATE: Kenmore W/M won't drain-(drain hose not clogged)
Posted on 1/9/23 at 10:15 pm
Posted on 1/9/23 at 10:15 pm
UPDATE: Called Hittman Services Appliance Repair (out of Prairieville) and the timer needs replacing. One of the contacts in the timer had been arcing and was bad--the contacts remind me of old cars with points in the distributor, before electronic ignitions became the norm.... Now to order the part and have it replaced (hope it's in stock).
Original post:
My venerable Kenmore Model #110.20972.992 washing machine doesn't drain and web searches on the issue haven't helped--Time to turn to the H&G Board. This is an Aug-2000 washer and while it's old, I don't want to toss it if the repair is reasonably priced. Motor turns the agitator without fail so I don't think it is the motor--maybe a controller?
Drain hose not clogged because I took the hose out of the wall drain and lowered the hose to a bucket and gravity made the water flow.
One video referenced resetting the machine and gave instructions. Also studied the schematics and noted two spin speeds for different wash settings. Tested different wash cycles to see if this isolated the problem (also reset machine before test). First test at delicate cycle and the basket starts spinning and water drains out. Test again and water won't drain. Reset machine and try other settings, a couple of times water drained, most of the time it doesn't. Some tests I heard a clunk when the drain cycle should have started, like something mechanical tried to start but tripped.
I don't know how to test the timer to check if proper signals are being sent.
Does the motor have something on it which could trip the motor offline if it senses the water not draining (faulty part could send wrong code too soon?).
Bad Clutch? if so, why does agitator work fine and why wouldn't the water pump drain the water without the basket spinning.
I changed the water pump early in this process because it was old and inexpensive--I had to try something--was not the problem.
I don't want to buy Speed Queen this month...
Original post:
My venerable Kenmore Model #110.20972.992 washing machine doesn't drain and web searches on the issue haven't helped--Time to turn to the H&G Board. This is an Aug-2000 washer and while it's old, I don't want to toss it if the repair is reasonably priced. Motor turns the agitator without fail so I don't think it is the motor--maybe a controller?
Drain hose not clogged because I took the hose out of the wall drain and lowered the hose to a bucket and gravity made the water flow.
One video referenced resetting the machine and gave instructions. Also studied the schematics and noted two spin speeds for different wash settings. Tested different wash cycles to see if this isolated the problem (also reset machine before test). First test at delicate cycle and the basket starts spinning and water drains out. Test again and water won't drain. Reset machine and try other settings, a couple of times water drained, most of the time it doesn't. Some tests I heard a clunk when the drain cycle should have started, like something mechanical tried to start but tripped.
I don't know how to test the timer to check if proper signals are being sent.
Does the motor have something on it which could trip the motor offline if it senses the water not draining (faulty part could send wrong code too soon?).
Bad Clutch? if so, why does agitator work fine and why wouldn't the water pump drain the water without the basket spinning.
I changed the water pump early in this process because it was old and inexpensive--I had to try something--was not the problem.
I don't want to buy Speed Queen this month...
This post was edited on 1/20/23 at 11:17 am
5
Posted on 1/10/23 at 9:47 am to FlyingPelican
It could be the drain pump.
Posted on 1/10/23 at 10:10 am to FlyingPelican
Its probably the Lid switch. If you have no kids around you can cut and put the two wires together to bypass it.
This post was edited on 1/10/23 at 10:11 am
Posted on 1/10/23 at 12:51 pm to hogdaddy
Forgot to include this--not the lid switch. I tested it for continuity, it's working fine. I use a jumper to override the switch when I remove the metal shroud to access the internals.
Posted on 1/10/23 at 3:15 pm to FlyingPelican
Does it run through the rinse and drain cycle and the water just stays in there? Or does it stop and not finish the cycle?
Posted on 1/10/23 at 4:51 pm to NATidefan
quote:
Does it run through the rinse and drain cycle and the water just stays in there? Or does it stop and not finish the cycle?
Finishes the cycle/program.
Timer runs through the rest of the cycle/program. In the WASH cycle: agitator runs, then nothing through the drain and spin cycle--water sits there. Cycle progresses into RINSE cycle: nothing happens for a bit (normally water would be filling basket) agitator spins for a bit, then nothing again (drain and spin cycle), eventually program ends and timer stops.
Water still in the basket.
During the drain cycle, does the basket have to spin? I don't know because the lid was closed when the washer was operating properly. I imagine requiring the basket to spin during the drain cycle would be a strain on the clutch/transmission to have to spin a load full of clothes and water.
Edited to correct misstated cycles of wash--corrected cycle is in CAPS
This post was edited on 1/10/23 at 5:35 pm
Posted on 1/10/23 at 4:53 pm to FlyingPelican
I had a small cleaning cloth stuck in the propeller of the drain pump.
I know you've changed the pump, but wondering if something is in the piping where it connects to the pump.
I know you've changed the pump, but wondering if something is in the piping where it connects to the pump.
This post was edited on 1/10/23 at 5:33 pm
Posted on 1/10/23 at 5:29 pm to FlyingPelican
quote:
During the drain cycle, does the basket have to spin?
I don't think so, I think the pump just has to pump it out.
Sounds like a controller issue to me, but I'm not an expert.
You said it has drained sometimes and sometimes not intermittently.
That tells me the drain isn't stopped up and the pump works. You said the agitator works...
It's running through the cycle timer wise, so it sounds like it's just not always running the pump and spinning like it should, which makes me think controller or possibly some sensor???
My newer maytag bravo was stopping with a error code of Sd for suds when it came to the rinse and spin cycle. Acting like suds were stopping it from draining, but it was actually a worn out gear related to the agitator. But mine would never finish the cycle and yours probably doesn't even have error codes that would stop it like mine does.
This post was edited on 1/10/23 at 5:33 pm
Posted on 1/10/23 at 5:49 pm to NATidefan
quote:When I "reset" the motor the washer will sometimes drain and spin in the wash cycle. Once it "trips" and fails to drain, the washer won't drain in future tests until I "reset" the motor again (my observations, I think this is what has been happening--I haven't been keeping notes
You said it has drained sometimes and sometimes not intermittently.
) quote:Do these old machines have actuators/sensors or equivalent on the motors to engage and disengage the agitator and the basket/spin cycle? Could something be not disengaging from the motor when the drain pump should be running?
It's running through the cycle timer wise, so it sounds like it's just not always running the pump and spinning like it should, which makes me think controller or possibly some sensor???
quote:yep, no LED display with an alpha-numeric code telling me the problem.
yours probably doesn't even have error codes that would stop it like mine does.
Posted on 1/10/23 at 6:42 pm to FlyingPelican
quote:
Do these old machines have actuators/sensors or equivalent on the motors to engage and disengage the agitator and the basket/spin cycle? Could something be not disengaging from the motor when the drain pump should be running?
I don't know, that's getting above my knowledge level. I'd get on YouTube and look. Even if its not your exact model, etc you may find a solution.
Posted on 1/11/23 at 6:57 pm to FlyingPelican
Appliance Parts Pro
This post was edited on 1/11/23 at 6:58 pm
Posted on 1/12/23 at 9:09 am to FlyingPelican
Being an older machine, and the pump itself and clogged line eliminated, I'd focus on the mechanical timer dial. Could be damaged or possibly a buildup of dirt on the connector. You might simply, and aggressively, spin the dial, pushing and pulling to clear the obstruction enough to get a connection to the pump.
Nothing to lose...
Nothing to lose...
Posted on 1/12/23 at 4:28 pm to eatpie
Only other thing I have similar happen is if the drain hose is too far down the drain it will cause this issue. When it gets to the drain cycle see if you move the hose up or down the in the drain box if that helps. All I got.
Posted on 1/20/23 at 11:17 am to FlyingPelican
Update in first post.
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