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Password reset help

Posted on 11/18/17 at 11:02 pm
Posted by Marco Esquandolas
Member since Jul 2013
11423 posts
Posted on 11/18/17 at 11:02 pm
I am trying to reset password as I am setting up a new iPad and don't remember my old password. I requested and was sent a temp, and after putting it in (using the new iPad--I am still logged in on this old iPad as I didn't want to log out I case I have issues--I could log onto the help board), it tells me to enter a new password 7-10 characters.

When I do, it tells me "You did not complete all the required fields"....well, what are the required fields I am not meeting? That is all it keeps telling me. I have tried numerous combinations of letters, numbers, and symbols, and nothing seems to take.

What am I not doing right?
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68263 posts
Posted on 11/19/17 at 2:06 pm to
What is your password, i will try it on my ipad.
Posted by SidewalkDawg
Chair
Member since Nov 2012
9820 posts
Posted on 11/20/17 at 12:10 pm to
quote:

What is your password, i will try it on my ipad.


Nice try, everyone knows TD censors passwords when you type them in. Case in point, my password is:


**********
This post was edited on 11/20/17 at 12:11 pm
Posted by pioneerbasketball
Team Bunchie
Member since Oct 2005
132203 posts
Posted on 11/20/17 at 1:13 pm to
I had this same problem.

I typed in everything correctly and it still said the same thing but it worked correctly.
Posted by Marco Esquandolas
Member since Jul 2013
11423 posts
Posted on 11/20/17 at 4:37 pm to
do any admins care to respond with any suggestions?

Help would be appreciated.

Thanks,

Marco
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