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PSA order processing?

Posted on 12/5/18 at 7:22 pm
Posted by PT24-7
Member since Jul 2013
4368 posts
Posted on 12/5/18 at 7:22 pm
Anyone else order some black Friday stuff from PSA and waiting on it to be shipped? It's been going on two weeks now for me and still have some stuff waiting to be shipped. I'm a little nervous because some are Christmas gifts for friends and family.
Posted by jimbeam
University of LSU
Member since Oct 2011
75703 posts
Posted on 12/5/18 at 7:25 pm to
YEP!
Posted by Korin
Member since Jan 2014
37935 posts
Posted on 12/5/18 at 10:46 pm to
Oh boy are you in for a treat. PSA has some interesting QC and customer service.
Posted by Cypressknee
Member since Jul 2017
1195 posts
Posted on 12/6/18 at 7:08 am to
A good friend of mine ordered their upper and lower AR deal that was posted here. He got his upper in about a week. Had asked him Sunday about his lower, still a no show.
Posted by jimbeam
University of LSU
Member since Oct 2011
75703 posts
Posted on 12/6/18 at 7:11 am to
They’re usually pretty fast for me. Assuming they just got slammed.
Posted by Hog Zealot
On the Flats
Member since Mar 2012
1626 posts
Posted on 12/6/18 at 7:18 am to
Delivered all my stuff. Two separate orders. Everything from uppers, and guts all the way to armorer wrench. One of my uppers was delivered before they even had a delivery ticket.
Posted by PT24-7
Member since Jul 2013
4368 posts
Posted on 12/6/18 at 8:53 am to
Shows my lower was deliever to my ffl yesterday and I called on the rest this am. She said it was gathered for shipping and should go out in the next day or two
Posted by Beessnax
Member since Nov 2015
9140 posts
Posted on 12/6/18 at 11:59 am to
Mine came in scattered over 2 weeks. Lower came quick. Upper a day behind it. They didn't post shipping information on the other 2 items but they eventually came it.

Haven't shot it yet but it seems well built. Everything fit together without any problems.
Posted by cdaniel76
Covington, LA
Member since Feb 2008
19699 posts
Posted on 12/6/18 at 1:42 pm to
quote:

Oh boy are you in for a treat. PSA has some interesting QC and customer service.



I've never had any issues dealing with them. However, whenever you order anything from them on any of their holiday sales you can expect much longer than normal processing times.

Sometimes they run out of the product you ordered and you'll have to wait for more to come in or they'll offer a refund. It's just a matter of supply and demand and on these special sales, there's always more demand than supply.

Just have to be patient. Especially if u try to call their customer service number.
Posted by Korin
Member since Jan 2014
37935 posts
Posted on 12/6/18 at 3:36 pm to
I ordered a middy upper a few years ago. It took over 3 weeks and they sent it to me with a carbine length gas tube. Took another 3 weeks or so to get my refund.

quote:

Just have to be patient. Especially if u try to call their customer service number.

The best thing to do is post in their industry forum on AR15.com. They have a rep who's usually quick to respond.

LINK

This post was edited on 12/6/18 at 3:37 pm
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