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HELP PLEASE: Cisco Webex Add-on for Chrome not Installing

Posted on 12/7/17 at 3:39 pm
Posted by nateslu1
Mr. Belvedere Fan Club
Member since Apr 2012
6437 posts
Posted on 12/7/17 at 3:39 pm
I have been trying for two hours to get this extension to load and can't seem to get it. I have a Mac and trying to install the extension on google chrome. It gets to like 80% installed, then i get the spinning wheel and it crashes my Mac. I've had to restart several times. Very frustrating. Anyone know what might be going on? I have a meeting in the morning and really need to get this set up. TIA

Edit: I've also tried safari and firefox. They both do the same thing.

Hell there goes my faith in the tech board
This post was edited on 12/7/17 at 10:55 pm
Posted by BaddestAndvari
That Overweight Racist State
Member since Mar 2011
18295 posts
Posted on 12/8/17 at 4:56 pm to
Is this for work? Why not ask your IT staff?
This post was edited on 12/8/17 at 4:57 pm
Posted by LakeviewYakker
NOLA
Member since Aug 2014
359 posts
Posted on 12/8/17 at 6:41 pm to
I'm a little late to the party...
Won't help for the meeting you already had.
I would eliminate something goofy in your mac profile. Create a new user, login as that user and see if WebEx will install with a fresh profile.
If it doesn't work on the fresh profile, it sounds like there is either another application that is causing problems for WebEx or a bunk install from a previous WebEx attempt.
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