re: acceptable wait at Doctors office

I've told here before that my Pops had ALS. Most all of the doctors we dealt with throughout were really good.

His pulmonary doctor was especially good. In his office, at the sign-in window was a sign that read, "If your wait is longer than fifteen minutes, please let us know and we will address it." We never waited longer than fifteen minutes. They never overbooked appointments, and there was never more than three or four patients in his office at any time, and it was a shared office with a gastroenterologist.

Compare that to his neurologist. He was a great doc in his own right, but the wait times were very long. It wasn't due to poor management, though. The man and his staff took more time with patients and their families than any doctor I have ever seen. It did result in longer waits, but he was not going to end the appointment unless you were completely comfortable and had your questions answered.