re: Fighting High water bill

I had this issue and tried to resolve in person and over the phone and made no progress. "The water had to have passed through your meter. You must have used 93,000 gallons somehow." they said. It went on so long I had to pay it before they shut the service off.

It was only resolved when I had an attorney send a letter explaining that I was going to fight this all the way. They ended up giving a credit on the account for the massive payment. Bill has been normal since.