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2021 Silverado 2500hd Duramax problem

Posted on 6/17/21 at 10:27 am
Posted by YawBaw7
Your Mom's house
Member since Jan 2017
414 posts
Posted on 6/17/21 at 10:27 am
Looking for advice here.

Just traded in my 2020 Silverado 2500hd with 6.6 Gas.
Truck had 23k miles and was nearly 2 years old.
I received $5k more than what I bought the truck for.

Essentially purchased same truck but with Duramax.
New 2021.
Had to wait for it to be built. Signed paperwork 3 weeks ago.
Go to drive it off the lot yesterday and transmission downshifting really hard just before stop.
Like from 2nd to 1st gear basically.
They look at it and tell me they've never seen this.
But there is definitely something wrong. They think just an electronic issue I guess.

Of course I'm very reluctant to accept this truck now.
What are my options?

Can I tell them I don't want it?
I'm thinking that if I do actually take it, I'm going to request an extended warranty.
Posted by GREENHEAD22
Member since Nov 2009
19817 posts
Posted on 6/17/21 at 10:30 am to
Tell them to fix it.
Posted by TheDrunkenTigah
Baton Rouge
Member since Aug 2011
17502 posts
Posted on 6/17/21 at 10:41 am to
Got nothing on the transmission but how did you like the 6.6 gas?
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
66961 posts
Posted on 6/17/21 at 10:42 am to
quote:

Signed paperwork 3 weeks ago


There should have been something different to sign accepting delivery
Shouldn't have signed that.

quote:

Can I tell them I don't want it?


If you haven't accepted delivery yet, probably so. You aren't getting out of the contract though and they aren't going to just send you another one. Youll still be vehicle-less. The dealership should have not accepted delivery of it if its fricked up. Either way, definitely do not take it until its fixed. Leave it there and let them deal with GM on getting it fixed. At the bare minimum, its under warranty now. As for arguing for an extended warranty, good luck with the good fight.
This post was edited on 6/17/21 at 10:43 am
Posted by Curado Roy
Member since Apr 2021
100 posts
Posted on 6/17/21 at 3:20 pm to
In Louisiana, you have 3 days for a full refund on any purchase at a car dealership.
Posted by Hamma1122
Member since Sep 2016
20333 posts
Posted on 6/17/21 at 8:50 pm to
Look up Louisiana lemon law
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