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re: Internet keeps going in/out
Posted on 8/9/20 at 10:14 pm to Finn
Posted on 8/9/20 at 10:14 pm to Finn
quote:
Is this a common story for Cox customers?
Yep. At least it has been for us recently.
We have a tech coming out since our boxes haven't been able to connect to some channels after contractors have been doing drainage and utility work near us. Also been losing internet intermittently (while the modem lights that signify connection are still on - power, US/DS, and online are lit but not internet).
Hopefully they can fix it. If it keeps being a problem, AT&T Fiber might be in our future; I wonder if their customer service is better?
2
Posted on 8/10/20 at 10:25 am to bbrownso
quote:
AT&T Fiber might be in our future; I wonder if their customer service is better?
I can't speak for their customer service, but their outages are a lot more frequent.
Posted on 8/10/20 at 10:30 am to bbrownso
I have At&t fiber, its been good so far. Customer service sucks.
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