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re: Costa Del Mar warranty question
Posted on 6/10/20 at 9:47 pm to tigers225
Posted on 6/10/20 at 9:47 pm to tigers225
I just had a pair of Brines that I broke the arm off of replaced with a brand new pair with new lenses and all for free. Then I submitted a repair request for a pair of Blackfin with a cracked lens and they want $195 to fix! I only paid $169 for them brand new! As I posted in another Costa thread, Costa was bought out by Luxottica. The parent company to Rayban and a bunch of other designer brands. I figured it wouldn’t be long before their reputation was ruined.
2
Posted on 6/11/20 at 5:58 am to MotorBoater
I have a pair of saltbreaks up there right now. Replacing frame free of charge because the rubber nose piece was coming off. No receipt needed and they were pretty old.
Posted on 6/11/20 at 8:06 am to MotorBoater
If this is true that they got bought out by Rayban then I believe the service will go down. I tried to get a pair of Rayban's replaced because both lenses were peeling and it was only about 8 months old. They flat out refused. I had receipt and original box.
I always had good customer service with Costa. Hopefully, that doesn't change.
I always had good customer service with Costa. Hopefully, that doesn't change.
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