re: WFH Issue - Faxing Documents (Help)

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Why in 2020 does anything need to be faxed? Maybe the ‘Rona can kill that

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I was in a tax dispute with the IRS ( I won) that was under my wife's return.

Every time I called to speak to them about her account, I had to fax over the same permission form she signed weeks previously. They never saved it with the account. I must have sent it to them 4 or 5 times. Talk about lazy dinosaurs.

BTW I said off hand to one guy "This must be annoying for you" or something like that. Response "I'll probably never talk to you again so it doesn't bother me" I got owned.