re: AT&T workers on strike on 59 in Mandeville

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Sounds like he did give you a courtesy call.

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So calling me at 11 to tell me he'd be 2-3 hours late, but then NEVER showing up or calling back is what you consider a courtesy call?

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Like I said don’t blame the techs for mismanagement.

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So its management's fault that the tech could call me once to tell me he'd be late, but then not call back later to let me know he wouldn't be able to make it at all?