I don’t visit the tech board often - so I’m not sure if this has been addressed

I cut cord about a year ok - bought A roku express for our HD tv (1080). Picture quality was not good - watching sports was especially painful, as the fast motion looked jumpy and herky/jerky

Did some research and decided to upgrade to roku ultra - the picture is equally jumpy. It seems to be equal for the most part between apps (sling, espn, etc)

I have no idea how to even troubleshoot this. I had my internet speed “tested” - and it was deemed fast enough. Roku and sling customer service are not helpful.

Can anybody help? I can give additional specs if needed.

Thanks in advance,

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Posted by gobuxgo5

Member since Nov 2012

10032 posts

Posted on 9/8/18 at 10:14 am to LSU Piston

I’m not expert but here’s what I did for Roku (I have less issues with Firetv)

- hardwire connection (use Ethernet instead of WiFi)

- watch in 720p instead of 1080p

- only stream game (not other internet usage while watching game).

- make sure you have proper speed (at least 30)

- make sure modem is a 3.0 not 2.0

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Posted by LSUSoulja08

Member since Oct 2007

16969 posts

Posted on 9/8/18 at 12:01 pm to LSU Piston

Not trying to be a dick, but this sounds like user error.

I have a Roku tv hardwired to my router on a 10 year old tv. Sports game stream perfectly in hd, as does everything else. I have a very cheap set up (still in school) and I never have a problem

ETA: not to say you are absolutely the only problem, just sounds like a little more know how would help you. You’ll get that with experience so keep tinkering!

What is your internet speed?

This post was edited on 9/8/18 at 12:03 pm

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