re: Does it bother you when/if you see VA employees being assholes to Vets?

quote:

---

I work for the VA OIG but not in the Healthcare Inspections or Audit & Evaluations groups.

My advice, when you encounter situations like that, is to contact the local Patient Advocate. I know that's an unsatisfying response, but that's the VA's method for resolving this issues.

---

Seems useless.

Had a doc that couldn't enter medication correctly. Couldn't enter labs correctly. Wasted my time at the lab. Medication ran out. Then started changing appointments and adding appointments without telling me. I got letters for appointments - after the appointment date and time. Then at an appointment wanted to tell me that a lab may need to be repeated, and to do this other test or whatever. I told him I wasn't doing anything until he figured out how to schedule, mail letters, input labs, and enter medication. Told him I wanted him to annotate my record showing that I was not a no-show for appointments, because I was getting notified of them after the fact, and that I wasn't going to get a ration of shite from the VA for missing appointments because he couldn't figure this stuff out. All I needed was a medication refill at this appointment. He got a case of the arse and ended the appointment. Didn't correct my medical record, didn't refill the medication. Total piece of shite.