re: First Time Using Uber: It's basically a taxi service with a cool app

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That's a five star ride man. Taking a star for English seems kinda dickish.

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I disagree. Noted that I am new to this program. But being able to speak English is actually a requirement of being an Uber driver. A good ride with no problems and a courteous professional driver is a 5. But, I almost disagree with that. I think a "normal" ride should be a four. And would only give fives if the driver went out of his way to make it top shelf.

But I realize that isn't the culture. Everyone rates five. And if something big goes wrong then it's a four. So you have crappy drivers running around out there with 4.5 star ratings.

I think the ratings should be more critical.