re: How to deal with a "phone phobia" in the workplace

Here's the thing - that's not cold calling. You are not picking names out of a phone book or off Facebook to sell random shite to, you are surveying businesses to help improve their product. The anxiety comes from the expectation that they will say they are not interested or hang up, and some of them probably will but so what? Go on to the next one.

Think of it as a game - what should I say to this person on the other line to get the information I need?