quote:
You're right. I'm in the equipment business (think yellow) and the prevailing attitude I've see. Over the years is unless you've got a bone sticking out or something they expect you to work. Thankfully those those old codgers are falling off and retiring now and people are starting to realize how stupid it is to expect sick people to come and make everyone else sick.

My old service department was run by marine vet. hardass but really good at his job. It's a tough balance between letting your techs have a good/work life and getting shite done. Especially when you start dealing with cranes, it is impossible to find enough good hands.

What's nuts is the worst offenders of being too hard on their employees was almost always parts guys. I'll never understand why but my old parts manager was a slave driver

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Posted by Darth_Vader

A galaxy far, far away

Member since Dec 2011

64993 posts

Posted on 2/27/17 at 11:23 am to Dire Wolf

quote:
My old service department was run by marine vet. hardass but really good at his job. It's a tough balance between letting your techs have a good/work life and getting shite done. Especially when you start dealing with cranes, it is impossible to find enough good hands.

What's nuts is the worst offenders of being too hard on their employees was almost always parts guys. I'll never understand why but my old parts manager was a slave driver

Guess that's true everywhere because from what I've seen it's true at many dealerships. Most service mangers are tough but fair. Most parts managers though are power hunger assholes who act like some sort of petty dictator over a banana republic. No idea why it's that way. It just is.