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re: Somebody's got to rethink the car dealership model

Posted on 1/24/17 at 10:56 am to
Posted by Honky Lips
Member since Dec 2015
2828 posts
Posted on 1/24/17 at 10:56 am to
I would like to see a system where salesmen are eliminated altogether. Instead the dealership would have some specialists (like at an Apple store) who walk around and answer any questions you have. I'm talking people educated in mechanics and familiar with the cars...Salesmen usually don't know crap about the cars they are selling. Then when you're ready to buy, you sit down directly with the person you negotiate with. Not a "wait 10 minutes while I go talk to my Manager" situation.
This post was edited on 1/24/17 at 10:59 am
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59915 posts
Posted on 1/24/17 at 10:57 am to
quote:

'm talking people educated in mechanics and familiar with the cars...Salesmen usually don't know crap about the cars they are selling.


my biggest issue.

ford guy in shreveport told me ford doesn't make a 6.2L v8

I told him to leave me alone.
Posted by LNCHBOX
70448
Member since Jun 2009
84495 posts
Posted on 1/24/17 at 11:00 am to
quote:

I would like to see a system where salesmen are eliminated altogether. Instead the dealership would have some specialists (like at an Apple store) who are there to answer any questions you have. I'm talking people educated in mechanics and familiar with the cars...Salesmen usually don't know crap about the cars they are selling. Then when you're ready to buy, you sit down directly with the person you negotiate with. Not a "wait 10 minutes while I go talk to my Manager" situation.



Why the y obsession with the "apple store" model. I'd rather put a bullet in my head than have to go to an Apple store. Even with an appointment it takes forever to accomplish anything.

Not to mention, how are you going to make that comparisonthat when new car dealers have to take trade ins? There isn't very much comparable between car dealers and Apple stores.
Posted by Teufelhunden
Galvez, LA
Member since Feb 2005
5593 posts
Posted on 1/24/17 at 11:32 am to
quote:

Salesmen usually don't know crap about the cars they are selling.


Bingo. How can I know more about the product you're selling?
Posted by cajuncarguy
On the road...Again!
Member since Jun 2013
3135 posts
Posted on 1/24/17 at 1:22 pm to
quote:

I would like to see a system where salesmen are eliminated altogether. Instead the dealership would have some specialists (like at an Apple store) who walk around and answer any questions you have. I'm talking people educated in mechanics and familiar with the cars...Salesmen usually don't know crap about the cars they are selling. Then when you're ready to buy, you sit down directly with the person you negotiate with. Not a "wait 10 minutes while I go talk to my Manager" situation.


That model does exist. It has been tried at various dealers and dealer groups in test markets across the country. It was generally phased out because dealer profits went down.
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