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My REDBOX Experience...BE CAREFUL

Posted on 11/21/16 at 8:48 am
Posted by BoogahEatah
Live on Stage
Member since Jan 2004
4146 posts
Posted on 11/21/16 at 8:48 am
So I like to rent games at Redbox to try them out before I buy them...This past week, I rented one from the Kiosk at the Walgreens on Essen at Picardy...I grabbed the disc and rolled out...I didn't check it until I got home...here's what happened...

The last person to rent the game before me, scanned the cover, printed it out and cut the print out, placed it back in the Case with an old Audio CD, then returned it to the Kiosk.

I called RedBox to inform them of what happened....They gave me a credit for the game and took the "Scanned" one out of service....

I know TLDR, moral of the story is, check your package at the Kiosk.

Anyone with a similar experience?

They did tell me they would check into who rented the game before I did...FYI
Posted by sbr2
Member since Apr 2011
15017 posts
Posted on 11/21/16 at 8:51 am to
Seen this type of thing on reddit before, sucks.
Posted by sicboy
Because Awesome
Member since Nov 2010
77649 posts
Posted on 11/21/16 at 9:04 am to
This has been going on for a while, movies included. Not really much that can be done except report it right away and I guess they can go to the person who rented it previously.

The risk you run with an automated rental kiosk.
Posted by imjustafatkid
Alabama
Member since Dec 2011
50888 posts
Posted on 11/21/16 at 9:40 am to
That sucks, but at least they didn't leave you holding the bag for it.

Sucks from Redbox's end, too. They probably can't prove who stole the disc, so they likely can't hold anyone responsible.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
78097 posts
Posted on 11/21/16 at 1:03 pm to
I can't fathom getting in my car and driving somewhere to rent a game/movie anymore.
Posted by TheWalrus
Member since Dec 2012
40802 posts
Posted on 11/21/16 at 1:36 pm to
Yup had the same thing happen a couple years ago. Called customer service and got it resolved, but it was annoying.
Posted by drewnbrla
The Pool is closed.
Member since Mar 2011
7839 posts
Posted on 11/21/16 at 1:40 pm to
Sounds like an easy way to get semi-free games.
Posted by CaptSpaulding
Member since Feb 2012
6529 posts
Posted on 11/21/16 at 2:23 pm to
So basically I can go rent a game or movie, call them and tell them that the disc I got was a fake, and they'll give me my money back and let me keep the "fake" disc? Then they'll blame whoever rented it last?
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 11/21/16 at 2:32 pm to
I know people who have been doing this since 2011 they use those prepaid Visa cards so it's untraceable. You don't even have to use an audio cd. Just cut out the copy(can be in black and white), just as long as that bar code shows.
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