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re: Getting out of Uverse

Posted on 8/24/16 at 12:27 pm to
Posted by Layabout
Baton Rouge
Member since Jul 2011
11082 posts
Posted on 8/24/16 at 12:27 pm to
quote:

Any loopholes where you can cancel service w/o penalty since they have No eta on when any service will return? Still no phone/net/tv ? But still having to pay for service




Call customer service about your outage. AT&T is quite generous in compensating for it. I lost service for ten days after Katrina and they gave me a discount on my monthly bill for an entire year that was the equivalent of two free months.

Just remember that you catch more flies with honey than with vinegar.
This post was edited on 8/24/16 at 12:29 pm
Posted by Korkstand
Member since Nov 2003
28889 posts
Posted on 8/24/16 at 12:52 pm to
quote:

Call customer service about your outage. AT&T is quite generous in compensating for it. I lost service for ten days after Katrina and they gave me a discount on my monthly bill for an entire year that was the equivalent of two free months.

That's funny. We were out of service (6 landlines) on a business account for 5 days (no bad weather or flooding, just faulty equipment), and all they offered was a 5 day credit on the bill.
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