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re: Cox and ATT during this event

Posted on 8/18/16 at 8:52 pm to
Posted by Drop4Loss
Birds Eye Of Deaf Valley
Member since Oct 2007
3885 posts
Posted on 8/18/16 at 8:52 pm to
Cox in Walker
We have been out since last THURSDAY

Neaux, we didnt flood................
Posted by whodatfan
Member since Mar 2008
21349 posts
Posted on 8/18/16 at 8:52 pm to
quote:

I heard its going to be around 2 weeks for Livingston area for cox. Replacing that equipment is not something they can do quickly.


Live behind old live oak high. Just got cox internet back today. Also got cox tv back this afternoon at work at OLOL in walker. Also at&t service is back but doesn't seem to be at 100%.
Posted by LSU999
Member since Nov 2012
9122 posts
Posted on 8/18/16 at 8:57 pm to
Just got cable TV back today. Internet is a no go.

I called last night and the dumb bitch is asking me if I reset the modem, I'm like we have a bunch of shite going on down here and rebooting isn't the answer. She obviously wasn't from this area. Can you give me a time frame? She couldn't give me one.

I kept thinking to myself that I got lucky that my house wasn't flooded ,but COX is a business, so I gotta make a business decision. So I'm going to ask for a credit very soon. I want to see how much longer this shite is out.
Posted by jdd48
Baton Rouge
Member since Jan 2012
22173 posts
Posted on 8/18/16 at 9:00 pm to
quote:

So I'm going to ask for a credit very soon. I want to see how much longer this shite is out.


Try to get a local rep if you do. We were told the first time that "no credit is given for weather related events."
Posted by papasmurf1269
Hells Pass
Member since Apr 2005
20942 posts
Posted on 8/18/16 at 9:10 pm to
We were given 44 dollars a month off our directv bill for 1 year and 99 bucks off our phone bill.
Posted by BoostAddict
Member since Jun 2007
2994 posts
Posted on 8/18/16 at 9:36 pm to
Just got internet back... full speed this time.
Posted by Shiftyplus1
Regret nothing that made you smile
Member since Oct 2005
13410 posts
Posted on 8/18/16 at 10:17 pm to
I keep going back and forth from being connected but with insanely slow speeds, to the little yellow triangle over the bars and no connection. fricking killing me. Especially since the cox building in denham is 2 miles down the road.
Posted by WAY2GOLSU
Stick Red
Member since Dec 2007
1353 posts
Posted on 8/18/16 at 10:34 pm to
FWIW a PSA. If you have uverse you need to check your bill. If you are over 2500 ft from the box and are paying for the highest speed internet...you're getting robbed. When you're that far from the box you can't get the speed they charge you. Just got into this with them and they've been overcharging me for over 5 years and admitted it.
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