Tried that address and it doesn't pull up anything, but something is off anyway. The lady on thephone that helped me...eek. First a whole lot of "its not going to work, once I disconnected the ubee all in one it will shut off and not work anymore". Then to prove it to me she made the switch and activated the surfboard. So once that was connected I plugged it into the ubee and the one laptop I tested worked. So I got off the phone with her asap...it was painful. Before getting off I asked if she could tell me what speeds I should be getting (I didn't test while on the phone with her) she said it was the 200 package...so me thinks cox is hit or miss on who picks up.

Issue is now...my 2 laptops work....but not my cell? All I did was plug the modem in and get it connected.

So I took the ubee offline and hooked the laptop to it and was able to pull up that address. So I'm guessing some sort of conflict between the ubee and arris. Odd thing is laptops on wifi worked but not the phone nor a firetv plugged into the ubee. Connected with issues it said.

This post was edited on 5/4/16 at 11:30 pm

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Posted by NOLAGT

Over there

Member since Dec 2012

13561 posts

Posted on 5/5/16 at 8:11 am to NOLAGT

Little update. I could not get the ubee to work so I ditched it. Tried to get my luxul going but could not. I don't want to reset it I just need to get the info from the guys who set it up I'm guessing. This morning I put my old apple 4th gen airport extream on just to get wifi back in the house. This several year old unit and new modem is blowing that all in one ubee away. On my phone the most I ever see on a speedtest.net run was in the 40s sitting next to the box. Now I'm at 80 on 2.4hz...doubled just like that. Hard wired on my older MacBook I see 206 on speed test.net and before 80s - low 100s. I'll still route it to the luxul but it's a good step so far