re: Updated Cord Cutting Thread | Compilation of Set-ups posted in post after OP

Well, I emailed them the link and this was the response:

quote:

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We do not comment on or about specific customers, but I will say this. We’ve had only 2 customers leave us. One due to poor internet performance, as they lived in a very rural area, and another was asked to leave. Both were given a full, immediate refund without request.

The individual in that thread is partially correct. We’ve had problems with our VOD, as has everyone. We’ve doubled down and offer two VOD systems to avoid such issues. Where that person is wrong is describing us as just a reseller with an unstable service. If we are simply resellers, then our systems are just as stable as the one he is touting. In actuality, our back up system is by far the most stable, but because it does not offer 4 connections, it is designated as a back up. Our back up is rebranded and sold for 20 dollars a connection by others.

Because we have solid relationships and purchasing power with providers, we are able to create a package that includes 2 IPTV services and 2 VOD services for little more than one IPTV service. Why would we do this? Redundancy. When one goes down, our customers are covered.

With exception to the one customer we asked to find another provider, we invite anyone to try our service. If they are not satisfied, we will make it right or offer an on the spot refund.

I hope this provides some insight. Thank you for your concern.

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Your salty arse got fired as a customer, lol.