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re: Any hard drive / data recovery experts here?

Posted on 8/16/15 at 8:51 pm to
Posted by heypaul
The O-T Lounge
Member since May 2008
38133 posts
Posted on 8/16/15 at 8:51 pm to
Maybe I should give more details.

Here's my old external drive that doesn't come on at all. There's no power cord for it and the USB cord doesn't charge it, and my laptop doesn't recognize it.





And here's my old PC that doesn't plug into to 'anything' I don't have a monitor for it. I don't have a 'new' PC to plug it up to.



I need all my music and pictures off both of them, and put on either DVD or a cloud server.
This post was edited on 8/16/15 at 8:54 pm
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
78255 posts
Posted on 8/16/15 at 9:03 pm to
Do you know what a hard drive is and what it looks like?

Disassemble both and pull the actual hard drives out of the cases. Once you do that post pics and we can help you from there.
This post was edited on 8/16/15 at 9:04 pm
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 8/16/15 at 9:40 pm to
quote:

Here's my old external drive that doesn't come on at all.


If the drive doesn't come on at all that's actually a good sign because it is likely a problem with the drive enclosure and not with the drive inside. The drive enclosure just transmits data, so if it breaks your data is probably still good. But if the external drive powered on and rattled on a bit, indicating the drive was powered but not retrieving data, I'd be more concerned.

Unless the drive itself is bad this is the IT equivalent of changing out a car's alternator. No disrespect intended since I can't change a real alternator myself, but your best option might be to pay no more than $150 to Geek Squad for this. What they will likely do is break open the external drive to find the internal drive that is hidden inside. Then they'll hook it up to a desktop-like rig and copy the files off. The only likely complication is that your external drive is old enough that it might use PCA connections instead of SATA, but Geek Squad should be able to deal with this. Your external drive will be ruined but it was broken anyway.

That said - if your hard drive actually is corrupted and you don't have a backup, it will cost you a pretty penny to get the data off a bad drive. Backing up is easier.
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