re: Widow: Southwest prevented me from calling my suicidal husband

Just an awful story.

On one hand, I can feel the anguish that would come from a situation like that, totally helpless. Kind of how I've always imagined feeling if I were lost, but ok, but I knew my family would be scared and horrified (and I couldn't tell them I was fine).

On the other hand, some of her actions don't make sense and I have little doubt that the "slap the phone down" thing is exaggerated. I know people are unreasonable, but I have to think she didn't take all the steps she could have.