re: People in sales: how do you disconnect

I've had customers in Dallas call me while I was sitting in Tiger Stadium watching LSU beat Arkansas during one of those day after Thanksgiving games. I sold print advertising. The customer wanted me to check the paper to make sure their ad made it because his phone wasn't ringing like it normally would when we ran his ads.

Had to call a co-worker & get them to assist. Develop friendships with other conscientious salespeople within your company. You need someone you know you can depend on that will treat your clients as well as they'd treat their own.

Working for a weekly publication, I would have never been able to take a vacation without someone I could trust helping while I was gone. I had people that had to be seen, called or emailed every week.

I always did the same for the coworker when they were out.

In a emergency situation having a great manager that was willing to deal with your clients helps a lot too. My old boss was the kind of guy that would go see or talk on the phone with a client to take care of situations that arose.

Hell, my last boss filled out every salesperson on our team's weekly reports for us. The manager on the other side of the office harassed her people until they stopped down & took the time to do them for her every week. We were out selling while they we in the office filling out reports. My boss knew where his bread was buttered.