re: Small Business owners / taking credit cards

We have very few customers that pay by credit card. I do my billing through Freshbooks and they handle the credit card transaction for me. They charge 2.9% plus $.30 per transaction for Visa and Mastercard and 3.5% plus $.30 per transaction for American Express. At this point I know which customers prefer to pay by credit card so I adjust my pricing accordingly. I consider the fees high but I'm currently doing less than 10 transactions a year via credit card.

We do projects that we bid on and complete so I can treat everyone uniquely. Someone who is selling widgets to everyone may not be able to do this without eating the fees.