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Posted on 1/18/15 at 10:04 pm to Fun Bunch
quote:If that's the case, then they are about to learn that it does matter, and will have to change their business model to one that isn't fricked up.
They have figured out a business model where the food doesn't matter. So they make it as cheap as possible.
ETA: I do agree that food isn't as important as one might think, competitively speaking. Very few restaurants actually compete on food. It's mostly service quality, atmospherics, noteworthiness, cleanliness and convenience. These things plus price create a value in customers minds, in which they use to subconsciously rank and rate restaurants.
So if a restaurant serves average food and excels at these other areas, they would do very well for themselves. But if they spent a little more effort on food, they would crush 90% of all competitors and sleep very well at night in a large and comfortable bed, in a large and comfortable house.
This post was edited on 1/18/15 at 11:59 pm
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