re: Disney to Remove Sorcerer's Hat From Hollywood Studios

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I had never seen the movie (sill havent) but can quote just about all the songs from it. It was crazy

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You arent missing anything. Its really not that great. I could go on an entire rant about why Disneyfying the tails of Hans Christian Anderson doesn't work, but I'll save that for the M/TV Board.

Disneys marketing dept is genius, and that includes things like free parking. Think about it: Disney wants you on their properties spending your money. So they do all kinds of free/promotional stuff to get you there. Stay in the park? We'll transport you from the airport for free, handle all your bags. No need to pay to park, Disney will take you to any place on the property for nothing.

Hell, wife and I went on our honeymoon and had a free night with nothing to do, so I went to the concierge and asked for her recommendation. She booked us at that Italian restaurant in Italy in Epcot, got us VIP seating, and a voucher for a free dessert.

Customer service, yall, is an art at Disney properties. The thing that impressed me most from my last visit is they gave us Just Married buttons to wear around the park. Every cast member we interacted with, down to the guys changing the liners in the trash cans, told us "Congratulations." Think about how many service industry people you come into contact on a daily basis. Now think of how many of them have the awareness to recognize things like that. Now think about the fact that every single one of them does it at Disney.