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VOIP for business?

Posted on 8/1/14 at 9:29 pm
Posted by jmon
Mandeville, LA
Member since Oct 2010
8466 posts
Posted on 8/1/14 at 9:29 pm
Anyone have experience using a VOIP carrier for business, recommendations? Monthly pricing is very appealing and would like feedback if someone has made the switch for their business.

Thanks.
Posted by jmon
Mandeville, LA
Member since Oct 2010
8466 posts
Posted on 8/2/14 at 7:51 am to
bump for daytimers
Posted by Don Ready
Prairieville, LA
Member since Aug 2010
163 posts
Posted on 8/2/14 at 8:39 am to
If it's for more than 4 users, stick with a premise based system, much more reliable. It's not a bad option for a small office if you have a reliable Internet connection. Freedom Voice is a good option.
Posted by ArkLaTexTiger
Houston
Member since Nov 2009
2477 posts
Posted on 8/2/14 at 10:08 am to
We installed Cisco voip this year. We use power over ethernet which simplifies office cabling - one jack / one cable for phone and computer but caused us to upgrade our network switches. In some cases we had to replace Cat 3 cables.

It was a smooth transition. No voice quality / reliability issues.


Posted by ADLSUNSU
Baton Rouge
Member since Sep 2007
3518 posts
Posted on 8/2/14 at 1:06 pm to
We resell a voip service and i was skeptical that the "hd" quality phone was better than the normal one i had.
But man, it is so much clearer than what we are used to on cell phones.
And versatile as well, as in apps, web apps etc.
Posted by The Next
Baton Rouge
Member since Oct 2013
422 posts
Posted on 8/2/14 at 9:11 pm to
What are the carriers you are looking at? Also, can you give a little info about the rest of your setup? Specifically, how many users there are going to be, what kind of Internet connection and what is the speed on it.

With VoIP, there are so many factors that will affect how much you will like it. I have some customers that absolutely hate it but their network sucks and they don't want to listen to reason. Others will never go back to traditional service.
Posted by stat19
Member since Feb 2011
29350 posts
Posted on 8/3/14 at 8:40 am to
Yes, we use Shoretel Voip internally and are on AT&T's digital voip network externally.

It cut our monthly bill in half and the service is better.
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