re: Apt Complex Requires Tenant To Remove US Flag - "Threat to Muslim Community"

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Stars and Stripes Misunderstanding
June 19, 2014
We understand that the recent events surrounding the display of the United States Flag on the balcony railing has caused a great deal of consternation. We regret that the policies, consistent with the hotel and apartment industry, have created an incorrect perception that we are not supportive of patriotism.

Residents are allowed to display flags inside their balconies. However, tarps, tents, flags, towels or clothing are not permitted on or over the railing of balconies and patios in order to maintain an aesthetically consistent image.

We are committed to providing a safe, comfortable and pleasant living environment to our residents through service, attention to detail and exacting expectations. Our goal is to deliver a positive living experience for all of our residents and regret the misunderstanding.

We apologize for anything that may have been communicated regarding the policy that was offensive to Mr. Tran at The Lodge on El Dorado in Webster, Texas. We admire our resident’s patriotism and proudly display our Country’s flag at the entrance to our community.

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