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re: Does AT&T refund the $200 you pay for a micro cell to improve service?
Posted on 6/16/14 at 4:06 pm to hikingfan
Posted on 6/16/14 at 4:06 pm to hikingfan
Why is it AT&T's fault that the signal doesn't work in your house? Does the service work out side your door? If so, Im glad the microcell helps but its not AT&T's fault. I mean some people build houses out of wood, bricks, concrete, multi-story, bunkers, etc. Those cell phone signals don't penetrate various structures as well as others. We cant expect them to put a tower outside everyone's door.
Just saying.
Just saying.
Posted on 6/16/14 at 4:18 pm to Walkertiger
quote:
Why is it AT&T's fault that the signal doesn't work in your house? Does the service work out side your door? If so, Im glad the microcell helps but its not AT&T's fault. I mean some people build houses out of wood, bricks, concrete, multi-story, bunkers, etc. Those cell phone signals don't penetrate various structures as well as others. We cant expect them to put a tower outside everyone's door.
No, but I would certainly expect them to cover the cost of the micro cell if you mention that you're going to see what kind of service you get inside your house with Verizon. It's pretty apparent from some of the posts in this thread that they are more than willing to do it, too. It is a very small price for them to pay to keep you as a customer.
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