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re: Spanish speaking in the United States
Posted on 5/18/14 at 11:14 am to BeaumontBengal
Posted on 5/18/14 at 11:14 am to BeaumontBengal
quote:
Took care of a patient this morning who spoke no English at all. The nurse went to pick her up from the hospital room to take her to the preop holding area and her husband (who spoke English) asked her to make sure that someone who spoke Spanish was available to talk to her in preop. I did the best I could as I was the only one who spoke any Spanish working in the ORs this morning, Our interaction was not optimal, however. I'm sure he wanted us to hold up our day to hunt down a translator on a Saturday (impossible) to accommodate her.
This woman has had a child in the United States a month ago and had braces so she has had dental work as well. However, she had no insurance (which paying for her hospitalization/surgery is not even the issue here) and we, the healthcare providers, are the ones expected to go above and beyond to take care of her. Just another example of the frustrations of healthcare and the things making it more difficult to just do our job. Spanish is not a requirement of medical school last I checked.
A) You may be shocked to hear that they do have dental work, including braces, in every country in North and South America.
B) Do you really work at a hospital in Texas where no one speaks Spanish? Most hospitals have a phone number to call for interpreters. I don't think that offering the use of an interpreter for Spanish is really going "above and beyond."
C) Since the husband speaks English and Spanish, couldn't he have been scrubbed and allowed to go into pre-op? I know, above and beyond...
Posted on 5/18/14 at 12:40 pm to mmcgrath
A. The patient likely had the braces placed in the USA since she lives here. I know she had the baby in Galveston because I asked. The point is she seeks medical care in the USA and expects us to accommodate the fact that she speaks no English. She has made no efforts to even try and pick up a basic English vocabulary despite living here and beginning to raise a family here.
B. There's is no magic phone line where I work to just dial up a Spanish interpreter. I had that when I was at Vanderbilt for residency but not every community hospital has the resources a major teaching institution does. The interpreters employed by the hospital are not there on weekends. I don't know if they're even available on the weekends but if they were we would've had to call them in and delay a surgeon, an anesthesiologist, two scrub techs, an OR nurse, and a PACU nurse and wasted an hour of their time. They have other places to be and other patients to take care of. Wasting an extra hour of your day is not realistic when your time is valuable.
C. The husband couldn't come to the preop area because he had to take care of the 1 month old baby.
How many times do you get woken up in the wee hours of the morning to do your job, which requires putting yourself (and those dependent on you) at significant liability (often not even getting paid for your services)? Then on top of that be expected to know skills above and beyond what your job is? Spanish is not part of medical training. I'm not trained to be fluent in Spanish. I'm trained to take care of sick patients.
B. There's is no magic phone line where I work to just dial up a Spanish interpreter. I had that when I was at Vanderbilt for residency but not every community hospital has the resources a major teaching institution does. The interpreters employed by the hospital are not there on weekends. I don't know if they're even available on the weekends but if they were we would've had to call them in and delay a surgeon, an anesthesiologist, two scrub techs, an OR nurse, and a PACU nurse and wasted an hour of their time. They have other places to be and other patients to take care of. Wasting an extra hour of your day is not realistic when your time is valuable.
C. The husband couldn't come to the preop area because he had to take care of the 1 month old baby.
How many times do you get woken up in the wee hours of the morning to do your job, which requires putting yourself (and those dependent on you) at significant liability (often not even getting paid for your services)? Then on top of that be expected to know skills above and beyond what your job is? Spanish is not part of medical training. I'm not trained to be fluent in Spanish. I'm trained to take care of sick patients.
This post was edited on 5/18/14 at 12:42 pm
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