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re: Switching from DirectTV to Comcast
Posted on 10/17/13 at 9:40 pm to JumpingTheShark
Posted on 10/17/13 at 9:40 pm to JumpingTheShark
quote:
comcast is something you will always regret...i think its been literally ranked the worst customer service in the country
I looked it up after raising hell, and it had a simply incredible rating of 3% customer satisfaction rating. I can only hope that every executive in that company get on a private jet, crash on an undiscovered island, and slowly die due to some Lord of the Flies bullshite until there is one man left standing and then starves to death himself.
1
Posted on 10/17/13 at 9:43 pm to OMLandshark
quote:
Shortly after Hurricane Ike hit the Galveston, Texas area in 2008, customers received bills and later collection notices for unreturned equipment that was destroyed during the storm. One customer reported a $931 bill which included a $66 credit for interrupted phone service, but also included a $1000 charge for not returning her rented DVR, Cable Modem, and other equipment. Comcast responses differed after the storm, with some Customer Care agents telling customers to file with their insurance providers, and other agents advising customers to return their equipment, even if it was ruined or moldy.
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